Shipping Policy

All products on Crystalswholesaleusa.com are guaranteed to be delivered within 19 days . If you buy any product through our site and the order total was 200USD or more, you are protected if you don't receive your order on time.(only applies to shipping addresses in the U.S.)

On-Time Guarantee

SHIPPING OUTLINE

• Free shipping over $199USD for USA. 
• Shipment within 2-7 days. There may be some delays due to large order or holiday season. 
• All orders are shipped from our warehouse in China.
• Customs and Brokerage charges for shipping to the USA will be borne by us（DDP shipping method). 
• We reserve the right to use a comparable shipping method when necessary.

USA Shipping Policy

Order greater than 120 but less than 199 USD

• Express Shipping fees $16.9(DHL/FEDEX/UPS).
• You will receive the goods in 7-12 days (subject to local custom delays).

Order less than 120 USD

• Express Shipping fees $24-39USD(DHL/FEDEX/UPS),The system automatically calculates the shipping fees.
• You will receive the goods in 7-12 days (subject to local custom delays).

Order over 600 USD(Updated on October 30, 2023)

• SEA-AIR Shipping

• You will receive the goods in 30-45 days

Damage/ Missing / Defective

• Please report damaged, missing, or defective within 48 hours.

Tracking Information

• Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.

Packing

• We wrap all items separately by using adequate cushioning material.

Still have questions?

• If you have any questions or concerns about our Shipping Policy, please contact us.sales@crystalswholesaleusa.com